At Host Modules, we stand behind the quality of our products and services. This Refund Policy explains what refunds are available and under what circumstances they apply. Please read this policy carefully before making a purchase.
By purchasing from Host Modules, you agree to the terms of this Refund Policy. If you have any questions, please contact us before completing your purchase.
Refunds may be requested within 14 days of purchase if the product does not work as described, is significantly different from the preview, or has a major technical defect that we are unable to resolve within a reasonable timeframe. To be eligible, you must provide sufficient evidence of the issue.
The following items are not eligible for refunds:
To request a refund, please contact our support team at info@hostmodules.com with your order number, the reason for the refund request, and any supporting documentation. Our team will review your request within 3–5 business days.
Once a refund is approved, it will be processed within 5–10 business days. The refund will be issued to the original payment method used during purchase. Please note that your bank or payment provider may require additional time to post the refund to your account.
In some cases, a partial refund may be granted at the discretion of Host Modules. This may apply when a product partially meets expectations or when a subscription is cancelled mid-term. The amount of any partial refund will be calculated on a case-by-case basis.
You may cancel your subscription at any time. Cancelling a subscription will stop future charges but does not entitle you to a refund for the current billing period. Access to subscription features will continue until the end of the paid period.
If you are unsatisfied with our refund decision, you may escalate your concern by contacting our management team. We are committed to resolving all disputes fairly and in accordance with this policy. Initiating a chargeback without first contacting us may result in account suspension.
Host Modules reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Continued use of our products or services after any changes constitutes your acceptance of the updated policy.
For refund requests or questions about this policy, please contact us at info@hostmodules.com. We aim to respond to all inquiries within 24 business hours.